HOW WE WORK · SIMPLY
You do not need a finished brief
or technical knowledge.
Tell us what is not working the way you want. We turn that into a clear project direction, exact scope and realistic price.
After the first conversation, you will know the right first phase, the realistic budget and what is not needed yet.
FOUR SIMPLE PHASES
Always know what happens next.
You do not need to follow development details. Each phase ends with a short, approvable result.
We clarify the problem
Goal, audience, current bottleneck, content and required integrations.
You approve the direction
Structure and visual direction are agreed before full development begins.
We build and test
Responsive implementation, forms, AI, automation, analytics and QA.
We launch and stabilise
Domain, tracking, Search Console, live tests and 30 days of stabilisation.
THE DETAILED PROJECT PATH
Clear steps. Short decisions. No unnecessary loops.
The detailed process shows when we need materials, when you need to decide and what we verify before launch.
Free discovery
We talk through where visitors or communication are getting stuck today.
Estimated time · one session, 20–30 minutesRecommendation
Website, chatbot, creative or customer process — we recommend the option that makes sense right now.
Estimated time · typically 1–2 daysConcept
We design the core logic of the message, route and visual direction.
Estimated time · typically 2–4 daysBuild
The website, chatbot, AI creative or workflow comes together.
Estimated time · around 1–3 weeks, depending on project sizeTesting
We review the important moments across mobile, desktop, forms and chatbot routes.
Estimated time · typically 2–3 daysFirst 30 days
Every Proxend project includes 30 days of post-launch stabilisation, observation and focused refinement.
Estimated time · 30 days includedProxend Care
After the included stabilisation period, we continue active management, maintenance and refinement under a separately agreed monthly service.
Estimated time · monthly, by agreementAFTER LAUNCH
We continue to watch how it works after delivery.
The 30-day stabilisation period is included in every project. After that, Proxend Care is an optional service for maintenance, monitoring and continuous refinement.
FIRST STEP